eflexgroup.com and companies are concerned about your privacy.
In order to issue and service high quality flex and COBRA
administration and services, we collect personal information
about you. We do not sell your information to third parties,
and we disclose your personal information only as necessary
to provide the products and services you expect from the flex/COBRA
leader. This summary of our practices is provided for your
information. You do not need to take any action as a result
of this notice, but you do have certain rights as described
below.
Collecting Information
To conduct our business, we may collect nonpublic personal
information about you from:
- Applications or other forms, such as name, address, Social
Security number, assets and income, employment status and
dependent information;
- Your transactions with us, our affiliates, or with others,
such as account activity payment history, and products and
services purchased;
- Consumer reporting agencies, such as credit relationships
and credit history These agencies may retain their reports
and share them with others who use their services;
- Other individuals, businesses and agencies, such as motor
vehicle reports, and medical and demographic information;
and
- Visitors to our websites, such as information from on-line
forms, site visits for data and on-line information collecting
devices commonly called “cookies.”
We do not collect medical or health information, nor do
we request financial information from consumer reporting agencies.
How We Treat Your Information
Within eflexgroup.com we restrict access to nonpublic personal
information about you to those employees who need to know
that information to provide our products or services or to
otherwise conduct our business studies. We maintain physical,
electronic, and procedural safeguards that comply with federal
and state regulations to safeguard all your nonpublic personal
information. We may also disclose all of the information described
above to third parties with which we contract for services.
We contractually require these third parties to protect your
information. Examples of these third parties are:
- Financial service providers, such as third party administrators,
broker-dealers, insurance agents and brokers, investment
companies, registered representatives, investment advisors,
companies that perform marketing services on our behalf
or on behalf of eflexgroup.com and another financial institution,
or to other financial institutions with whom we have joint
marketing agreements; and
- Non-financial companies and individuals, such as our
consultants and vendors.
- In addition, we may disclose your nonpublic personal
information to medical care institutions or medical professionals,
insurance regulatory authorities, law enforcement or other
government authorities, or to affiliated or nonaffiliated
third parties as reasonably necessary to conduct our business
or as otherwise permitted by law.
Our privacy procedures apply even after you stop having
any customer relationship with eflexgroup.com.
We retain the right to use ideas, concepts, know-how, or
techniques contained in any nonpublic personal information
you provide to us for our own purposes, including developing
and marketing products and services.
We do not disclose to our affiliates any information we
receive about you from a consumer reporting agency.
We do not disclose your nonpublic personal information
to third parties except as necessary to provide you our products
and services. You do have the right to review the
personal information about you relating to any insurance or
annuity product issued by us that we can reasonably locate
and retrieve. You also can request that we correct, amend
or delete any inaccurate information. If you wish to do this,
please write Attn: Privacy Inquiry to the address you normally
use for your correspondence with us. If you don’t have
that address, write to: eflexgroup.com, Attn: Client Services
Department-Privacy 3001 West Beltline Hwy Suite 302 Madison,
WI 53713, describe the information you wish to see and enclose
payment for our $25.00 handling fee.
* This Notice also applies for the following eflexgroup.com
companies:
eCOBRAdmin, Inc.
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